Engagement Process

- We derive our experiences from international renowned companies.
- We have the actual experiences of engaging customers/donors through different channels, particularly website,   e-mail and call centre.
- We conduct process mapping and optimize the engagement process.

 

CRM (Customer Relationship Management)

- We have the experiences of using a variety of CRM programs.
- We support you to look for an appropriate CRM programs to automate the engagement process.