Privacy Policy
Company Privacy Policy Statement
Glafan Marketing Consultancy (Int’l) Co. Ltd (“Glafan”) take confidentiality and data privacy very seriously and fully comply with the Hong Kong Data Privacy Ordinance in order to protect the information you share with us.
The privacy policy covers Glafan's web site at www.glafan.com. Additional web sites within the Group are governed by their respective privacy statements. We are not responsible for the data policies or procedures or the content of other linked web sites outside of the Group.
When and what information do we collect?
We collect personal information from visitors to this web site through the use of enquiry forms, contact forms, every time you e-mail us your details or when you speak to us over the telephone. Other than this, we do not store or capture personal information through your browsing of our website other than the IP address from which you visit our website and/or domain name which is automatically recognised by the web server.
Any personal data supplied by you will be retained by Glafan and will be accessible by our employees and third parties (as applicable) for the purposes set out in this Policy Statement or as otherwise indicated in any notice to you.
What do we do with your personal information?
We may use the personal information collected for the purposes of carrying out customer and marketing research; dealing with your requests and enquiries; providing you with the services that you have subscribed to or registered for; contacting you with information about promotion (e.g. invitation to seminars/workshops) and services offered by Glafan.
We may also use your name, contact information provided by you, including email, phone number, fax number, address, and information relating to products and/or services you have purchased to provide you with related marketing materials.
We may from time to time use aggregate non-identifying information about our customers to better design our website and/or to improve our services and products. This means we may provide this information to third parties. However, this information will never identify any single user in particular.
We may disclose and transfer Personal Data to and jointly use Personal Data with (whether within or outside of your jurisdiction) our subsidiaries, associated companies, business associates, service providers, and other persons who we consider appropriate, in connection with the services and products provided to or requested by you. We may disclose this information to facilitate communication of news and information about such services and products.
We may also transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Glafan or as part of a corporate reorganization or stock sale or other change in corporate control.
Cookies
Cookies may be used by us to provide you with customised information from our web site. Cookies may allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit our web site.
Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site.
Links to Other Websites / Media Platforms / Applications
Our web site may contain links to other sites and pages which are operated by third parties. We have no control over the content of the linked web sites or the way in which the operators of those web sites deal with your personal data. You should review the privacy policy for those third party web sites to understand the ways in which your personal data may be used by those third parties.
Disclosures of Data
In order to deliver the products and/or services you requested, we may disclose your personal data to organisations outside of Glafan (within or outside of Hong Kong). Your personal data is disclosed to these organisations only for the purpose of assisting us to provide our products and services to you.
These organisations include billing services; courier / delivery services; information technology services operations; mailing processes; and/or some website usage analysis.
We will only disclose personal information to companies and suppliers we engage to process data on our behalf.
Internet Data Transfers
Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis over one or more public networks whereby information being transferred could potentially be intercepted by a third party. Therefore, by browsing this web site and communicating with us you acknowledge and agree to the above risk and also to our processing of your personal data in this way.
To Access Your Personal Data
You also have a right to access your personal data provided that the requested personal data is in a form in which our access to or processing of is reasonably practicable. If you would like to do so, please send an email (enquiry@glafan.com) to us. We reserve the right to charge an access fee per checking.
You have a right to request correction of your personal data and we recommend that you let us know if there are any errors in your personal data and keep us up-to-date with changes to your personal data.
Contacting Us
Please notify us by email to enquiry@glafan.com or by phone at +852 3106 0239 if you: (a) do not wish your personal data to be used in the manner described above; (b) wish to see the personal data we hold about you; or (c) wish to update your personal database. We will respond to your access request within 30 days of receiving your request.